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Member Login Issues

Member Login IssuesWhile SFI works to restore their servers from the cyber-attack, you may experience errors or Member Login Issues on several areas of the site. They are logging these errors and correcting them as quickly as possible.

SFI was also under a DOS (Denial Of Service) attack, which may result in intermittent slowness.

EMAIL DELIVERY ISSUES
1. Those using Hotmail, AOL, and possibly gmail for some parts of the world, are definitely experiencing poor service from their provider. They apparently don’t like the NECESSARY link included and are apparently choosing not to deliver your email because of it. You should let them know you expect them to deliver ALL of your email and not just the ones they think you should receive.

2. SFI extended the expiration on the link to several hours to allow for SLOW delivery of your email from your ISP.

3. If you’ve requested the password reset email MORE THAN ONCE, you MUST use the latest one. All older ones will have been voided by the newer request. You MUST use the latest one.

4. SFI staff are receiving reports that Outlook and Live are also not delivering our password reset emails in a timely manner.

Short tutorial how to gain access to your account

Ok, this is the plan:
  1. Create a new mail account. Go to mail.com/email (recommended)
  2. Mail to support@csi.freshdesk.com from your NEW mail account and ask Support to reset your login. Also provide your SFI ID .
  3. Wait for support to respond with a link in your mail.
  4. Click the linked you received from Support and your browser will open the correct SFI webpage.
  5. Create a new password and it’s done, you can login again. 
It is VERY important to send a mail to support from your NEW mail account. Also verify the computer you are working from. If you have any questions feel free to ask in the comments.
Renzo Strijker
 

Entrepreneur・Passionate about SFI・Father and husband・Maverick & good teaching skills ・Join My Team at SFI and create a residual income!

Click Here to Leave a Comment Below 8 comments
Florencio M. Carbonilla Jr - December 15, 2014

i can’t access my account they want me to verify, i have a verification number but it won’t work

Reply
OLADIMEJI RONKE - January 12, 2015

am having problem to login for SFI ACCOUNT and i can’t creat a new email,pls what can i do now

Reply
    Renzo Strijker - January 16, 2015

    You should be able to create a new mail address anytime. Follow the instructions on mail.com to create one. Use your new mail address to send support a mail about your login issue.

    Reply
David Mensah - June 16, 2015

I need a verification code. The one sent could not allow login in.

Reply
    Renzo Strijker - June 25, 2015

    Hi David, please try to log in again. You should receive a new verification code by mail. This code is active for a certain period. Please, let me know if it worked out ok.

    Reply
kiran - July 29, 2015

i cannot varify my sfi account so please send me varification code again so i confirm my account please send as soon.

Reply

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